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Technical Diagnostics & Fault Codes • Electric Scooters (Xiaomi Mi Electric Scooter M365 / Pro / Pro 2 / 3 / 4 & Ninebot Max G30)

Xiaomi & Ninebot E-Scooter Error Codes: Error 14, 15, 10 / 21, 18 / 24, 40 – Error Code Meaning, Troubleshooting & Repair

Complete diagnostic table of the most common faults for Xiaomi & Ninebot (Electric Scooters (Xiaomi Mi Electric Scooter M365 / Pro / Pro 2 / 3 / 4 & Ninebot Max G30)) with quick troubleshooting steps and links to replacement parts:

Error Code Reference Table for Xiaomi & Ninebot and step-by-step repair procedure:

Error Code Meaning / Fault Symptom Most Common Cause & Repair Procedure
Error 14 (1 long + 4 short beeps) Throttle lever (accelerator) fault – Hall sensor voltage outside normal range Snap the thumb throttle lever several times to ensure it springs fully back; if its internal magnet dislodged or water got inside, replace the throttle assembly (approx. 12 €, plugs directly under the handlebar dashboard).
Error 15 (1 long + 5 short beeps) Brake lever (E-ABS electronic brake) fault – dislodged magnet or shorted Hall sensor Common issue after a scooter tip-over or riding in rain – inspect the 2-wire cable running from the brake lever into the dashboard or replace the brake lever with sensor.
Error 10 / Error 21 Communication error between dashboard (BLE), main controller (ESC), and battery BMS For Error 10, check the 4-pin data cable inside the steering stem; for Error 21, the battery LED under the deck flashes red – reconnect the BMS data plug or resolder cracked spot-welds on the battery.
Error 18 / Error 24 Faulty wheel hub motor Hall sensors (18) or abnormal system battery voltage (24) Check that the 3 motor phase bullet connectors (blue, yellow, green) at the deck controller have not melted together, and inspect the wheel hub motor for water ingress.
Error 40 / Error 35 Main ESC controller board overheating (40) or unactivated default serial number (35) For Error 40, apply fresh thermal paste between the aluminum deck chassis and the ESC MOSFET heatsink; for Error 35 after replacing the controller, flash your scooter serial number via DownG / ScooterHacking.